Refund Policy

At YatraStart, we value your trust and strive to make every travel experience smooth and transparent. This Refund Policy explains how cancellations and refunds are handled for bookings made through our website or authorized representatives.

1. General Policy

• All refunds are subject to the terms and conditions of the respective airlines, hotels, transport providers, and other service partners.
• YatraStart acts only as a booking agent and cannot influence refund timelines or amounts determined by third‑party suppliers.
• Refunds are initiated only after receiving official confirmation from the concerned service provider.

2. Cancellation by Customer

If you wish to cancel your booking, please send a written request to Yatrastart5@gmail.com with your booking reference number.

Cancellation charges will apply as per the following guidelines:

• Flights & Trains: As per airline/railway rules + YatraStart service fee.
• Hotels: As per hotel policy (commonly 24–72 hours before check‑in).
• Holiday Packages: As per YatraStart package cancellation terms shared at booking.

No refunds are applicable for “No Show” or for services partially used.

3. Cancellation by YatraStart or Supplier

In rare cases where a booking is canceled by YatraStart or a service provider due to operational or unforeseen reasons (e.g., weather, strike, overbooking, or government restrictions), customers will be entitled to either:

• A full refund, or
• A credit voucher for future bookings, if the customer agrees.

YatraStart will not be responsible for additional costs such as visa fees, insurance, or personal expenses.

4. Refund Timeline

• Once the eligible refund amount is confirmed by the supplier, we initiate the refund within 7–14 business days.
• Refunds are processed to the original payment method unless otherwise agreed in writing.
• Bank or payment gateway processing times may affect when the funds reflect in your account.

5. Non-Refundable Services

The following services are non-refundable once booked:

• Visa processing fees
• Travel insurance
• Convenience or service charges
• Special fare bookings or promotional packages
• Add-ons such as transfers, activities, or meals marked as “non‑refundable”

6. Partial Refunds

If a part of your trip or booking remains unused (for example, one leg of a flight or one night of hotel stay), the refund amount—if any—will depend entirely on the supplier’s policy. YatraStart does not guarantee any refund for partially utilized services.

7. Force Majeure

In situations beyond our control (such as natural disasters, strikes, political unrest, or government travel restrictions), refunds or rescheduling will follow the policy set by the service providers involved. Where possible, we will assist with alternative arrangements or credit vouchers as per supplier terms.

8. How to Request a Refund

Email your request to Yatrastart5@gmail.com with your booking ID, passenger name, service details, and reason for cancellation. Our team will acknowledge and guide you through the process.

9. Contact for Refund Assistance

Email: Yatrastart5@gmail.com

Phone: +91 74151 15138, +91 92013 27402

Website: https://yatrastart.com